Early bird tickets: £95.00 Full price tickets: £120.00
Early bird tickets are limited and will be available on a first come, first served basis. Tickets will be available to purchase in September.
This will be a one day event aimed at staff and representatives involved in complaint handling for public sector organisations in Scotland. The event will include key note speakers, panel Q&A sessions and interactive workshops covering topics such as:
• Handling complaints from people in vulnerable situations
• Co-design approaches to building capacity
• Supporting staff well being
• Good practice in complaints handling
*Full programme to be confirmed*
Please register your interest by subscribing to our conference mailing list below.
If you have any questions, get in touch at ise-training@spso.gov.scot